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Frequently Asked Questions

Do I need my own instrument?

We ask all students to have a instrument in their home, so they can practice during the week. Let us know if you need any recommendations!

 

What digital keyboards do you recommend?
We recommend any keyboard with weighted keys, so students strengthen their fingers as they play. Popular beginner digital keyboards include Yamaha P45 or P125 models.

 

Is my child too young to start music lessons?
Our teachers are experienced in teaching students as young as five. Our enthusiastic teachers ensure every lesson is fun and engaging to keep students interested in pursuing their instrument.

 

How does booking lessons work? 
We offer weekly lessons, scheduled at the same time each week, with your teacher. Our lessons run throughout the school terms.

 

Is a 45 minute lesson too long for my child?
In our 45 minute lessons, we are able to cover music theory, technical skills alongside the songs we teach. These important aspects of musical education are often skipped over in 30 minute lessons.

 

Can we split a 60 minute lesson into two lessons?
If you have two students wanting to learn, we are able to divide a 60 minute lesson into two 30 minute lessons.

How can we access the MyMusicStaff student portal?
You can visit https://app.mymusicstaff.com/ to log into the student portal. Email us at musiclessons@customersupport.care to get your login details.

What are your teachers qualifications?

We are highly experienced in teaching students of all ages and skill levels, and have completed the relevant exams that allow us to teach. All teachers have undertaken a government certified “Working with children” police check.  

Do you accept the government’s Creative Kids Voucher?

Currently we are only accepting Creative Kids Voucher in NSW. We hope to accept the government voucher in other states soon.

How does the payment work?

We ask all students to pay via direct debit or credit card. Our teachers will not accept cash. Lessons are prepaid to guarantee your placement.

How frequently do I need to pay for lessons?

Students have the option of paying per month or term. Invoices are sent to students on a termly basis, so please let us know if you prefer monthly billing.

 

Do I need to travel anywhere for my lessons?

We will come to your home, meaning you don’t have to fight traffic to get to after school lessons.

 

How old should my child be to begin music lessons?

Children as young as five can begin learning their instrument and basic music theory.

We are very experienced in tutoring young children who are complete beginners, and have all the patience and personality needed to engage your child and give them best start in their musical journey.